Important: This page is an adapted draft for the new site. Compare it with your approved original legal documents and have it reviewed before public launch.
1. Scope and our role
This policy covers personal information handled through this website, enquiries, quotations and our IT, ELV, software and accounting services. We may act as a controller for our own business activities or a processor under client instructions.
2. Information we collect
We may collect contact details, company information, enquiry content, correspondence, billing records, service details and limited website diagnostic information.
3. How we collect information
Information is provided directly when you enquire, seek support or engage our services. Certain technical details may be collected automatically by hosting and security tools.
4. How we use information
We use relevant data to respond to enquiries, prepare quotations, deliver agreed services, manage accounts, support customers, protect systems and meet applicable legal obligations.
5. Grounds for processing
We process data as required for legitimate business purposes, contractual performance, legal compliance and, where necessary, consent.
6. Cookies and website tools
This redesign does not include advertising trackers by default. Essential technical functions, hosting logs and third-party tools added after launch may handle limited data.
7. Sharing information
We may share appropriate information with authorized staff, hosting or communication providers, professional advisers and relevant service partners as necessary for a legitimate purpose.
8. Client and service data
Information handled on behalf of clients is subject to their instructions and applicable service agreements.
9. Communications and marketing
We may contact you about an enquiry or existing business relationship. Optional marketing communications should include appropriate choices and controls.
10. International transfers
Where service providers process information outside the UAE, we assess relevant contractual and technical safeguards as appropriate.
11. Retention
Information is kept only as long as needed for its purpose or applicable legal and business-record obligations.
12. Security
We use reasonable technical and organizational measures appropriate to the information and services concerned.
13. Your rights
Subject to applicable law, you may request access, correction or other applicable actions concerning your personal information by contacting us.
14. External services
Third-party sites linked from this website have their own privacy practices.
15. Children’s privacy
Our business services are not directed to children.
16. Updates
We may update this policy to reflect changes in the website, services and applicable requirements.
17. Contact and complaints
For privacy questions contact info@auxone.ae.