Important: This page is an adapted draft for the new site. Compare it with your approved original legal documents and have it reviewed before public launch.
1. Scope of services
Aux One provides IT, ELV, software and accounting solutions. Specific scope, prices, deliverables and responsibilities are governed by an accepted quotation or service agreement. Regulated activities are subject to appropriate authorizations.
2. Website use
Use this website lawfully. You must not interfere with its security, operation or content.
3. Quotations and orders
Quoted prices, product availability, timescales and scope are subject to confirmation in writing. Changes to approved work may require a revised quotation.
4. Prices and payment
The applicable currency, taxes, milestones and payment terms will be stated in the agreement or invoice.
5. Client responsibilities
Clients should provide timely access, accurate requirements, necessary permissions and appropriate decisions to support delivery.
6. Project delivery
Delivery estimates may depend on site access, product availability, approvals and agreed project requirements.
7. Hardware and warranties
Manufacturer warranties and any expressly agreed workmanship warranties apply as specified in the accepted quotation.
8. Software and Auxwall
Software scope, access, licensing, customization, maintenance and support are governed by the applicable software agreement.
9. Technical support
Support hours, channels, inclusions, exclusions and response commitments are defined by an applicable support or AMC agreement.
10. Accounting services
Professional accounting services are delivered within an agreed scope, subject to applicable laws and necessary customer records.
11. Cancellations and refunds
Cancellation and refund arrangements, if any, are determined by the relevant accepted agreement and applicable law.
12. Confidentiality and data
Each party should protect confidential business information and handle personal data lawfully.
13. Intellectual property
Website materials and deliverables remain subject to the applicable licensing and ownership arrangements.
14. Liability
Any responsibility and liability limitations must be interpreted in accordance with the applicable agreement and law.
15. Events beyond control
Unavoidable circumstances outside reasonable control may affect performance, subject to applicable contractual terms.
16. Governing law and disputes
Applicable UAE law and the competent jurisdiction will be determined under the relevant agreement and law.
17. Changes to terms
Terms may be updated. The accepted engagement agreement controls specific work.
18. Contact
Questions about these terms can be sent to info@auxone.ae.